Privacy Policy
“Your privacy is our priority ๐. We’re committed to protecting your personal information
and ensuring a secure gaming experience ๐ฐ.”
Introduction ๐ฒ
At NepalGmers Casino, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform. By registering and playing at NepalGmers Casino, you agree to the terms outlined below. If you do not agree with any part of this policy, please discontinue using our services.
1. Information We Collect
To provide you with the best gaming experience, NepalGmers Casino collects certain personal information during the account registration process and throughout your use of the platform. The information we collect includes:
- Personal Details: Full name, date of birth, gender, and contact information (email address, phone number, etc.).
- Payment Information: Details related to your deposit and withdrawal methods, including credit/debit card numbers, bank account information, and e-wallet details.
- Account Activity: Information related to your gameplay, bonuses claimed, transaction history, and communication with customer support.
- Technical Data: Device information, IP address, browser type, operating system, and geolocation data to ensure a secure and optimized gaming experience.
2. How We Use Your Information
At NepalGmers Casino, the information we collect is used to:
- Provide Services: Facilitate your registration, manage your account, process payments, and provide access to games.
- Improve User Experience: Analyze user activity and preferences to enhance our platform and offer personalized bonuses and promotions.
- Ensure Security: Verify your identity, prevent fraud, and monitor suspicious activities to protect the integrity of our platform.
- Compliance with Legal Obligations: Fulfill our regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
We may also use your contact details to send you updates about promotions, new games, or important changes to our services. You can opt out of marketing communications at any time by following the instructions in the email or contacting our support team.
3. Cookies and Tracking Technologies
NepalGmers Casino uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small files that are placed on your device to remember your preferences, optimize loading times, and track site performance.
We use the following types of cookies:
- Essential Cookies: These are necessary for the operation of our website and enable basic functions such as logging in and processing transactions.
- Performance Cookies: These help us understand how users interact with our site by collecting data about page visits, session duration, and other usage statistics.
- Marketing Cookies: These are used to deliver personalized advertisements and promotions based on your browsing history and activity on our platform.
You can adjust your browser settings to refuse cookies; however, this may affect your ability to use certain features of NepalGmers Casino.
4. Data Sharing and Disclosure
At NepalGmers Casino, we respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing platforms.
- Legal Compliance: We may disclose your data if required by law, regulation, or court order to comply with legal obligations or enforce our terms.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
All third-party service providers we work with are required to comply with strict data protection standards and are only permitted to use your data for the services they provide to us.
5. Data Retention
NepalGmers Casino retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, tax, and regulatory requirements. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Data Rights
As a player at NepalGmers Casino, you have the right to control how your personal information is used. Your rights include:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If any of your information is inaccurate or incomplete, you can ask us to update it.
- Deletion: You have the right to request the deletion of your personal data, provided it is not required for legal or regulatory purposes.
- Data Portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service.
- Restriction of Processing: You can request to limit the use of your data in certain circumstances.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We aim to respond to all requests within 30 days.
7. Data Security
At NepalGmers Casino, we take your privacy and security seriously. We employ industry-standard measures such as SSL encryption, firewalls, and two-factor authentication (2FA) to protect your personal and financial data from unauthorized access.
Our platform is regularly tested for vulnerabilities, and we take immediate action to address any potential risks. However, while we strive to provide the highest level of security, no system is 100% secure. You are also responsible for safeguarding your account credentials and notifying us immediately if you suspect any unauthorized activity.
8. Changes to Our Privacy Policy
NepalGmers Casino reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates via email or in-platform notifications. Your continued use of our platform after changes are made constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please reach out to our Data Protection Officer at [email protected]. We are committed to addressing your inquiries promptly and transparently.
Thank you for choosing NepalGmers Casino! Play smart, play safe, and enjoy your gaming experience with confidence. ๐ฎ